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Version: 2.7.0

Glossary

This page defines the terms this guide uses for the Hyground web UI. Each guide page links a term to this page the first time it uses it.

Agent​

The agent is the assistant you talk to in Hyground. It investigates issues in the connected systems of your installation.

Auto RCA​

An automated root cause analysis (Auto RCA) is a session Hyground starts by itself. Hyground starts it without a question from you.

Chat area​

The chat area is the column in the middle of an open session. It shows the messages of that session in order.

Connected system​

A connected system is a system your administrator connected to Hyground. Examples are a cluster, a log store, or a ticket tool.

Export​

To export a session or a skill is to download a copy of it to your computer.

Installation​

Your installation is the Hyground deployment that you sign in to. It holds the users, sessions, and skills of your organization.

Knowledge base​

The knowledge base holds the documents your administrator imports into Hyground. The agent searches it for background on your environment.

Language model​

The language model is the AI model that writes the agent's replies. Your installation is configured to use one.

Left navigation​

The left navigation is the column of icons on the left edge of the Hyground web UI.

Message​

A message is a single text you send, or a single reply the agent sends, inside a session.

Message box​

The message box is the box where you type your message to the agent.

Owner​

The owner of a session is the user who started it.

Pin​

A pin is a personal marker you set on a session.

Private​

A private session is visible only to its owner. A private skill is visible only to the user who created it.

Profile​

Your profile holds the name Hyground calls you, and the preferences that shape the agent's replies to you.

Recall​

Recall is the agent's search of your own past sessions for content to bring into a new session.

Recalled content​

The agent can bring content from your other sessions into a new session. That content is recalled content.

Schedule​

A schedule is a saved message with a planned time. Hyground starts a session from it, once or repeatedly.

Scheduled session​

A scheduled session is one that Hyground starts from a schedule at its planned time. You do not start it yourself.

Session​

A session is one continuous exchange with the agent. It keeps a full history of its messages and tool calls.

Session menu​

The session menu is the list of actions for one session.

Session panel​

The session panel is the list of sessions beside the left navigation.

Settings menu​

The settings menu is the menu behind the gear icon at the bottom of the left navigation. It holds your personal settings for Hyground.

Share​

To share a session or a skill is to make it available to every user of your installation.

Skill​

A skill is a saved set of instructions for the agent. It carries a name, a description, and a line that tells the agent when to load it.

Skill command​

The command of a skill is a slash and its name, for example /disk_space_report.

System skill​

A system skill is a skill that ships with Hyground.

Tool​

A tool is a specific action the agent can run against one of your connected systems. Examples include reading logs or checking a resource.

Tool call​

A tool call is one use of a tool during a session, together with its result.

Tools panel​

The Tools panel is the panel labeled Tools in the chat area. It lists the tool calls the agent made for one part of its reply.

Unshare​

To unshare a session or a skill is to make it available only to its owner again.