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Version: 2.13.0

User Guide

Use this guide if you work in the Hyground web UI. It explains how you ask the agent a question, and how you work with a session.

Read the sections in order if Hyground is new to you. Otherwise open the page you need.

Start here​

Sessions​

How Hyground works​

Work with the agent​

Get good answers​

Your data and help​

  • Your data explains what a session stores.
  • Troubleshooting lists symptoms and what to do.
  • FAQ answers short questions.
  • Get help explains how to report a problem and rate a reply.

The Glossary defines the terms this guide uses.

This guide does not explain how to install or configure Hyground. For those topics, see Installation and Configuration.