Check the agent's work

This page explains how you verify a reply. The agent shows you every tool call it made, so you can check its evidence.

Open the Tools panel

1. Open the session and find the reply you want to check.

2. Click Tools above the reply. The Tools panel opens.

   

3. Read each row. A row usually starts with the reason the agent ran the call. The tool name follows.

4. Click Show command to see what the agent ran. This button appears only for rows that ran a command.

5. Click Show response to see what the tool returned. If a row shows no Show response, reload the page first.

A reply that needed no tool has no Tools panel. For the rest of the panel, see What is in the Tools panel?.

Read what the tool returned

Hyground adds the responses when it loads the session. Reload the page if a row shows no Show response right after the reply.

The response holds the output that your own system returned. Read it before you trust the summary around it.

Check three things in each response:

• The resource. Does the output name the service, cluster, or namespace you asked about?
• The time. Does the output cover the period you asked about?
• The content. Does the output contain the numbers the reply quotes?

A row that still has no Show response returned nothing. That is a result too. It means the tool ran and found nothing. It does not mean the resource is healthy.

Ask the agent for its source

The agent answers questions about its own evidence. Ask directly.

Useful questions:

• "Which tool result does that number come from? Quote the line."
• "Which of these statements did you verify, and which did you infer?"
• "What did you not check?"

An answer that cannot point at a tool result is unverified. Treat it as a suggestion, not as a fact.

Re-run the query for a critical decision

Do not restart a service or change a configuration on a summary alone. Ask the source system yourself first.

1. Click Show command on the row that produced the evidence.
2. Read which resource and which time window the command used.
3. Move the mouse over the command. A copy icon appears in its top right corner. Its tooltip reads Copy code.
4. Click the copy icon. Hyground copies the command to your clipboard, so you can quote it exactly.
5. Ask the source system for the same resource and time window with your own access.
6. Compare the output with the agent's reply.

Do this for every decision you cannot undo. Do it also when the reply contradicts what you already know about the system.

What comes next?

See Where answers go wrong for the failures that can happen.

Tell Hyground what a reply got wrong. See Rate a reply.